FAQs
What type of products does Ancestral and More offer?
Ancestral and More offers handcrafted clay and ceramic kitchenware and tableware, including plates, bowls, cookware, cups, mugs, and serving pieces inspired by ancestral craftsmanship and traditional techniques.
Are these products handmade?
Yes. All products are handmade by skilled artisans using traditional methods. As a result, slight variations in color, texture, or shape may occur, making each piece unique.
What materials are used in your products?
Our products are primarily made from natural clay and ceramic materials, including traditional black clay known for its durability, heat retention, and timeless aesthetic.
Are your clay and ceramic products food-safe?
Yes. All items are food-safe and suitable for everyday use when handled and cared for properly.
Can clay cookware be used for cooking?
Yes. Our clay cookware is designed for cooking and offers even heat distribution. For best results, always start with low heat and gradually increase the temperature.
Are these products safe for gas or electric stovetops?
Most clay cookware items are suitable for gas and electric stovetops. We recommend avoiding sudden temperature changes to prevent thermal shock.
Are the products microwave or dishwasher safe?
Due to the handcrafted nature of clay and ceramic items:
- Dishwasher use is not recommended
- Hand washing with mild soap is advised
Microwave suitability varies by product—please check individual product descriptions for specific care instructions.
How do I care for my clay and ceramic products?
To maintain longevity:
- Wash by hand using mild soap
- Avoid sudden temperature changes
- Do not place hot items on cold surfaces
- Allow products to dry completely before storage
Proper care ensures long-lasting performance and beauty.
Will the product look exactly like the photos?
Because each piece is handmade, minor variations in finish, tone, or texture are natural. The product you receive will closely match the photos but will have its own unique character.
Are these products eco-friendly?
Yes. Our products are made using natural materials and traditional processes, supporting sustainable practices and reducing reliance on synthetic or mass-produced alternatives.
Do you offer international shipping?
Yes, we ship internationally. Shipping costs and delivery times are calculated at checkout based on your location.
What if my product arrives damaged?
If your order arrives damaged or defective, please contact us promptly. Our team will assist you according to our Refund & Replacement Policy.